Frequently Ask Questions

Where can I buy equ products?
Our products are exclusively available through this online store. That's why we can guarantee the best price.
I'm an Equalution member, do I get a discount on supplements?
You sure do! We want to reward our loyal members by supporting them on their health journey. All Active equalution members will be provided with a personal discount code when joining the equalution app that is entered at the checkout
Where are equ products made?
All our products are proudly made in Australia, following strict food and safety guidelines.
Do you ship overseas?
Yes we ship internationally. International shipping rates apply. International customers are expected to cover any duties, fees or taxes associated with importing goods into their country. We do our best to make sure there are no charges.
What about shipping costs?
We offer FREE shipping on all orders over A$99 to ANZ. Otherwise Australia shipping flat rate of $9.95 New Zealand Shipping flat rate of $19.95 International: Standard shipping is a flat rate of A$25 for all orders.
Will I receive a tracking number?
Once your order has been processed, you will receive an email with your tracking number.
How long will it take to receive my products?
We are proud to say we process the vast majority of orders within 24 hours of receiving the order. It will usually take between 2-5 business days to arrive with you.
Can I return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us on and we’ll take you through the process.
Have another question?
If you have not been able to find the answer to your question, feel free to email us we will respond as soon as possible to help with your query.